Reliance Jio files complaint against Airtel over Apple Watch eSIM service

Reliance Jio

Reliance Jio has sought intervention by Department of Telecommunication (DoT) for resolving the e SIM service issue with the telecom major Bharti Airtel.

The same global calling and roaming tariffs are available for Jio's prepaid customers as well.

The Mukesh Ambani-owned telco alleged that this may lead to a national security breach and is a "deliberate and gross violation" of terms and conditions of unified licence.

"...running a sensitivity analysis on whether Airtel were to match the Rs 199 tariff, for every 10% of the postpaid subscriber base that downgrades its tariff plan, the impact on Airtel's Indian wireless revenue would be 1 per cent", Morgan Stanley report said. India has 22 telecom circles.

When contacted, Bharti Airtel denied the allegations terming it a frivolous complaint.

Bharti Airtel shares dropped 6.44 per cent to close at Rs 385.70. "We will be happy to share more details with the DoT as and when required".

Officials at Airtel, who did not want to be named said that the only information outside of India is the eSIM inventory, which is like any other SIM inventory data and is a practice followed by nearly all global operators.

He said Apple watch does not change anything per se while changing from the physical SIM to the eSIM, and both are compliant with security and privacy requirements. Users can just leave the iPhone home and carry just the Watch to a jogging park or even to your office, and still be able to answer or make calls and text a message straight from the smart wearable.

ET reviewed a copy of the letter. "Such node used for eSIM profile allocation is a critical network element and the profile information contains important network and user information like operator identifier, SIM details, remote file management for managing SIM files remotely etc", it added.

In the complaint to the DoT, Reliance Jio also added that Airtel failed to carry out Lawful Interception and Monitoring (LIM), a demo test to check the viability of the service and security measures are up to the mark, prior to the official launch of the Apple Watch cellular service.

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