Uber update adds features to make pickups less annoying

Uber 'Spotlight' Tool Helps Your Driver Find You

Uber makes it easy for your driver to get close to your location, but there are times when that last few hundred feet can be a major hassle ... Now, you can send your driver a direct message or provide a quick update via one of several pre-written messages that can be sent with a single tap.

"When the driver has not yet arrived at the pickup location, there's this resounding sense of stress on their part, because they don't know what to look for necessarily", said Ryan Yu, Uber's product manager for rider experiences.

Uber is becoming an increasingly useful and ubiquitous application for users worldwide, and the firm is now working on making it easier to link drivers and riders. To help you communicate with your driver without taking their attention off of the road, we've made sending a message simple.

However, Beacon is only available in a limited number of cities and on select cars, so Uber is launching Spotlight as a way to better enable two-way communication between users and drivers as their ride arrives. Your driver knows to look for a green light instead of a red light, streamlining the pickup process.

I'm sure I'm not the only person to have had to give up after an Uber driver has gone to the wrong side of a building, or even to have someone else steal their ride by hopping in. Schedule a ride in advance and it will get to you on time.

Uber's in-app messaging feature has also been tweaked. You could tell them what you're wearing or where exactly you're standing. We designed Pickup Messages to encourage safe driving: your messages are read aloud, and drivers can simply tap to respond.

Uber announced some new tools for tricky pickups today. You can download Uber from the App Store for free.

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