China’s luxury hotels under scrutiny over basic hygiene practice

Hotel room

The Chinese tourism ministry said late Thursday that it had asked authorities in Beijing, Shanghai and three provinces to investigate 14 hotels that appear in the video.

Despite their luxury standards and high price tags, cleaning staff were shown wiping down in-room cups with the same towels and sponges used to clean showers and toilets.

Some of the hotels mentioned in the video were the Waldorf Astoria Shanghai, the recently opened Bulgari Hotel Shanghai, the Park Hyatt Beijing and the Aman Summer Palace Luxury Resort in Beijing. The housekeeper then takes the same sponge and cleans the toilet, according to text shown in the video.

Hilton and Marriott group properties were among the 14 luxury hotels included in the video.

The Ritz-Carlton in Shanghai said it carried out an investigation after the video exposed one of its cleaners, who had been found using the same towel to clean the shower glass, floor, counter and cups.

The almost 12-minute video, posted online earlier this week, shows workers cleaning bathrooms.

"But the actual practices on that day did not follow the cleaning standards for room cleaning, we are deeply sorry for this", the hotel apologized in a statement posted to its Weibo account, adding staff would be retrained.

The Peninsula hotel in Beijing said Friday that city inspectors had tested its cups and found they were cleaner than standards required. Afraid that the woman might lose her job, he opted not to report the incident - and even after making his video, Huazong stressed to Sixth Tone: "These employees should not be blamed; rather, it should be [the hotels' responsibility] to recognize and correct any hygiene problems".

On Weibo, users lambasted the hotels and the recurrent health and safety problems.

This is not the first time that well-known hotels have failed basic hygiene checks in China. Housekeepers' meager salaries, meanwhile, put them on the very bottom rung of the service industry.

"Luckily I can not afford to stay in any of these hotels", one commenter said in an online post responding to the video. "I'm so glad that a 5,000-yuan hotel is just as dirty as a 500-yuan one".

Related News:



Most liked

Government moves to curb rising cases of resistances to antibiotics
Millions of people will die of antibiotic-resistant infections in the next three decades, a report has warned. Only take antibiotics prescribed to you, and never share them, not even with family.

Xi Jinping: US-China trade war will produce no winners
Later, Pence told reporters he was "very hopeful" the USA and China could reach a deal, but "things have to change" for that to happen.

The hunt is on for Black Friday savings
Black Friday is happening on 23 November 2018, but the build-up has already begun with early deals popping up all over the place. Amazon , one of the biggest retailers in the world is preparing for one of the biggest shopping days of the world.

Gordon Hayward Is Open to a Bench Role with the Celtics
Hayward realizes he's part of the problem and told Gary Washburn of the Boston Globe he'd come off the bench if that would help . The Celtics have offset a four-game winning streak by dropping four of their last five in a brutal road trip.

Report finds biomass can play bigger role in United Kingdom energy production
In a separate report , also published today, the CCC argues that the United Kingdom should aim to increase the volume of carbon stored in our forests and land.

U.S. to oppose United Nations motion condemning Israeli control of Golan Heights
USA envoy to the UN, Nikki Haley said Washington will no longer abstain in the vote, describing the resolution as useless. The destructive influence of the Iranian regime inside Syria presents major threats to worldwide security.

Trump Says He Has Answered Written Mueller Questions But Hasn't Submitted
Trump has called the probe a "witch hunt" and said there was no such collusion. Mueller already has brought charges against a series of former Trump aides.

Jennie-O ground turkey products recalled for salmonella concern
Federal investigators with the United States Department of Agriculture (USDA) have yet to name the sources of the contamination. Lab tests show that the salmonella came from a variety of products, including ground turkey and turkey patties.

Ariana Grande Chopped Off Her Ponytail And Her Fans Cannot Breathe
Kevin Mazur via Getty Images Pete Davidson and Ariana Grande at the 2018 MTV Video Music awards. On the unofficial high-ponytail spokeswoman, this breezy post-breakup hair looks so refreshing.

Lindsey Graham Poised to Take Senate Judiciary Gavel
Graham continued, "Well, you don't recuse somebody because they have opinions different than the people they're overseeing". Based on seniority, Graham is poised to be named chairman of the Senate Judiciary Committee.

New research shows fish oil, vitamin D may not be worth it
Those who were already having two or more servings of fish per week did not appear to have clear benefit. Doctors say this is puzzling because past research has suggested fish oil lowers the risk of arrhythmia.

Toyota Corolla revealed, hybrid powertrain coming
The Corolla hybrid should complement the automaker's Prius and may take the place of the discontinued Prius C. A version of the model tailored for the Japanese market is expected to launch sometime within 2019.

Michelle Obama Reads Off Funny Things She Couldn’t Say as First Lady
Her frustrations started right from the airport as Obama's sister, Auma Obama, came to pick them in a dilapidated auto . The only one that seems to hold any truth is, "I'm not sure which one's Sasha and which one's Malia ".

"P***ies": Lovren taunts Ramos in Instagram tirade
I'm not going to answer Lovren or those who want to win a front page headline or news bulletin . And after the match, Lovren taunted Ramos in the dressing room in an Instagram live video.

Norway says Russian Federation jammed Global Positioning System signals during North Atlantic Treaty Organisation drill
Finland's state Air Navigation Services issued a warning to civilian air traffic earlier last week. Finnish President Sauli Niinisto has called for a thorough investigation into the incident.