Apple Publishes New Support Article Addressing 2018 iPad Pro Bending Issues

If the bend is less than the width of four sheets of paper it is

The issue grew in the weeks since the device began shipping in November, with users sharing photos online of their new iPad Pro appearing bent right out of the box. In response to those reports, Apple claimed in December that the issue resulted from the cooling process involved with some of its components and suggested to the Verge that it wasn't a defect.

Apple has had a rough couple of months following the release of it's 2018 iPad Pro after it was discovered that the device bends easily under minimal pressure. For the first time ever on an iPad, these bands are manufactured using a process called co-molding. The iPad Pro uses a new manufacturing processes that injects plastic into milled channels in the aluminum enclosure. After the plastic cools, the entire enclosure is finished with a precision CNC machining operation, yielding a seamless integration of plastic and aluminium into a single, strong enclosure. Apple says that as part of what it calls flatness inspection, it only allows a deviation of just 400 microns, which as the company says, is "less than the thickness of four sheets of paper". This process may create "subtle deviations in flatness more visible only from certain viewing angles that are imperceptible during normal use". Cupertino stressed that these slight bends are imperceptible during normal use and they don't affect the enclosure's strength or the tablet's performance.

Of course, it's possible some of the devices that are exhibiting bends in excess of Apple's tolerances are mistreating their devices. Instead of the curved edges found on previous-generation iPad models, the new iPad Pros feature a rectangular design with straight edges. He'd also said the levels shouldn't change during normal use and don't affect the function of the device. It's worth noting the page focuses specifically on this iPad model.

The support page reiterates that Apple has a 14-day return policy in place on products brought directly from the company, and it urges consumers iPad Pro owners who think the bend in their tablet exceeds the 400 microns standard to contact Apple Support.

If you're already an iPad Pro user that relies on the Apple Pencil and are planning on upgrading to a new iPad Pro, then Apple has a nasty surprise in store for you. Although this may explain a minor bend on some of its iPad Pro tablets, it doesn't help to explain the overall weak and easily bent structure of the device itself.

Related News:

  • Vivek Oberoi shines as Narendra Modi

    Vivek Oberoi shines as Narendra Modi

    The actor released the posters of the film in 23 languages with Maharashtra's CM Devendra Fadnavis in Mumbai today, January 7. Vivek was one of the guests from Bollywood who attended PM Modi's swearing-in ceremony in May 2014.
    Have been in indirect talks with Kim Jong-un says Trump

    Have been in indirect talks with Kim Jong-un says Trump

    Negotiations were underway on the location of their next meeting, Trump said Sunday, while remaining evasive on its timing. Ties have warmed in the past year as Pyongyang's relations with both Seoul and Washington have also improved.
    Arizona Woman Sent Date 159,000 Text Messages, Threatened Him

    Arizona Woman Sent Date 159,000 Text Messages, Threatened Him

    The texts, which were initially reported to number merely in the tens of thousands, were sent over the course of nearly 10 months. She is awaiting trial on charges of stalking and criminal trespassing and is being held without bail at Maricopa County jail.
  • What does R Kelly think about Lifetime documentary?

    What does R Kelly think about Lifetime documentary?

    That same article originally wrote that Chance said that "I didn't value the accusers' stories because they were black women". R Kelly is yet to return to social media since the Lifetime documentary aired earlier this year.
    Tulowitzki signs one-year deal with Yankees

    Tulowitzki signs one-year deal with Yankees

    A rumor last month held that Machado was telling friends he preferred the Yankees , after visiting with all three teams. Sabathia is part of a projected rotation that includes Luis Severino, Masahiro Tanaka, James Paxton and J.A.
    Senator Elizabeth Warren vows to fight hard for working families

    Senator Elizabeth Warren vows to fight hard for working families

    Warren took questions from audience members at every event, using an unusual raffle system to determine who would get a question. Eliason also explained to the Free Beacon what he meant when he called Warren "very shrill" in an interview with U.S.
  • California utility PG&E explores bankruptcy filing

    California utility PG&E explores bankruptcy filing

    Another suit calls the Camp Fire an "inevitable byproduct of PG&E's willful and conscious disregard of public safety". Filing for bankruptcy would shield PG&E from the liabilities, giving it time to figure out how to handle the claims.
    Iran to send naval fleet to the Atlantic

    Iran to send naval fleet to the Atlantic

    Iran has since threatened to block the Strait of Hormuz, through which one third of all crude oil traded by sea passes. In recent years, Iran's naval forces have increased their presence in high seas, carrying 59 operations since 2006.
    Ferrari to replace F1 team boss Maurizio Arrivabene with Binotto

    Ferrari to replace F1 team boss Maurizio Arrivabene with Binotto

    But it appears that Ferrari has decided that its hopes of stopping Mercedes' dominance are better served with Binotto in charge. Arrivabene later switched his attention to blaming lack of progress with auto development.
  • Kendall Jenner's Big Announcement is She's Proactiv's New Face

    Kendall Jenner's Big Announcement is She's Proactiv's New Face

    That was the big announcement? Following the reveal, Proactiv welcomed Jenner to the family in a sweet tweet . As of this writing, Kendall has not responded to any backlash from her latest endorsement deal.
    WATCH Toddler Casually Ride on Car Roof in Australia

    WATCH Toddler Casually Ride on Car Roof in Australia

    Concerned drivers attempted to alert the mother, who eventually responded to flashing lights and beeping horns and pulled over. They said this isn't the first time the mother has allowed her child up on the roof while driving, Nine News reported.

    First partial solar eclipse of the year today

    This eclipse will be partially visible in many parts in India, while the shadow track can be seen from some parts in Kerala. An eclipse is a celestial phenomenon which takes place when the Sun, Moon, and Earth are aligned in a straight line.


Most liked

Japanese Billionaire Promises Cash, Gets Him Most Retweeted Tweet
The post appeared to be in celebration of his website Zozotown making 10bn yen in sales over the Christmas and New Year period. The billionaire is paying the hefty amount to make his tweet the most retweeted tweet in the history of Twitter .

Gregg Popovich Asked Scottie Pippen To Mentor Kawhi Leonard
Leonard spent seven seasons with the Spurs and won Finals MVP in 2014 when he helped guide the team to its fifth championship. Considering how the Warriors were able to take the lead before the final possession, Harden's game-winner was poetic justice.

Hutchinson, Matthews lead Maple Leafs past Canucks 5-0
The Canucks (20-21-4) should have an update on Pettersson's availability by the time they host the Coyotes (17-21-3) at 10 p.m. The Canucks are in the middle of a six-game road trip with their home rink, Rogers Arena , now hosting the 2019 World Juniors.

Primary care to receive boost through NHS long-term plan
As well as addressing today's challenges, the NHS Long Term Plan sets the NHS up to seize the opportunities of the future. It means access to new digital services to bring the NHS into the 21st century.

The Golden Globes Tore Apart The Oscars Drama With Kevin Hart
Alas, he mostly talked about how he's been attacked by critics, painting himself as the victim. Please grasp this and use it in 2019. "It's life or death".

Canadian teen Bianca Andreescu upsets Venus Williams
Canada's standing in world tennis took another giant leap forward today thanks to an 18-year-old from Mississauga. The 37-year-old Williams, who turned pro six years before Andreescu was born, is ranked 39th in the world.

Louis Van Gaal says Klopp's Liverpool will win the Premier League
City are far too good a side to give up a title without a fight which will in all likelihood go down to the wire. With the possibility they could have fallen 10 points behind, it was a game City could not afford to lose.

Disneyland hikes ticket prices sky high before Star Wars land opens
Disney representatives said that more days will be blocked out in 2019 for most annual passholders than they were previous year . Why?: A Disneyland spokeswoman said the resort offers different tickets to help with park demand, Fox Business reported .

'Aquaman' Has Already Become The Highest Grossing DCEU Film
That makes Aquaman China's second biggest superhero film of all time after Avengers: Infinity War . According to Forbes, Aquaman now projects a domestic box office collection of $238.32 million.

Clapper: Unlikely Paul Whelan Is a 'Genuine Operative'
Russian officials haven't given details of Whelan's suspected activities and he was initially identified only as an American. NPR's requests for comment to the Department of Justice and Makarenko's attorney weren't immediately returned on Saturday.

Cody Parkey's missed field goal sets Twitter on fire
After the apparent fumble, the refs called the play dead, not giving neither team a chance to recover the ball. This was the first time Chicago was in the playoffs since the 2010 team won the division.

World Bank President Jim Yong Kim Will Resign At End Of Month
The White House did not immediately say on Monday whether Trump plans to name a new president or provide a list of potential candidates.

Samsung smart TVs get iTunes movies and TV shows, Airplay 2 support
Samsung doesn't commit to bringing this function to existing TVs, but at least there's a bit more hope now than there was before. But what's more interesting here is the fact that the SmartCast TVs will add support for HomeKit.

Gift for her fans
Deepika Padukone is the only actress to have a 300 crore club film in her kitty and has given back to back seven 100 crores film. Apart from that, it features all landmarks that the actor has achieved so far in her career and also the awards she has received.

Rockets trade Carter-Williams to Bulls; will be waived
Carter-Williams' most memorable moment in Chicago was offending Derrick Rose fans by planning to wear No. 1 with the Bulls . The Rockets initiated the talks to save roughly $2.5 million in luxury tax payments by unloading Carter-Williams' contract.